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Согласно Статье 9 Закона Украины «О защите прав потребителей»: Потребитель имеет право обменять непродовольственный товар надлежащего качества на аналогичный у продавца, у которого он был приобретен, если товар не удовлетворил его по форме, габаритам, фасону, цвету, размеру или по другим причинам не может быть им использован по назначению. Потребитель имеет право на обмен товара надлежащего качества в течение четырнадцати календарных дней, не считая дня покупки.

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О ваших намерениях нужно известить менеджера интернет магазина, после чего вы сможете сделать самостоятельный привоз товара в магазин, либо доставить товар перевозчиком “Новая Почта”

Товар необходимо сопровождать чеком или накладной (дата покупки не более 14 дней) в заводской упаковке, не должно быть признаков использования товара.

При доставке перевозчиком “Новая почта”, как только товар будет отправлен, клиент должен известить менеджера о данном действии, сообщив ему номер декларации (СМС, телефонный звонок, электронная почта) посылки. Доставка товара осуществляется по предварительному согласованию с магазином, за счет покупателя.

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